Returns & Exchanges
At Smith Farm 1914, we stand behind the quality of our handcrafted beauty products and want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for the return to receive a return authorization.
- 2.Prepare Your Package
Carefully pack the item in its original packaging to ensure it remains protected during transit, including your original packing slip inside.
- 3.Ship Item Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Refund
Once our farm team inspects the returned item, we will process your refund to the original payment method within 5-7 business days.